iModerate Research Technologies Ranked 2nd in Customer Satisfaction

iModerate Research Technologies Ranked 2nd in Customer Satisfaction


Mar 18, 2011

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(Denver, Colorado) March 18, 2011 – iModerate Research Technologies, a leading online qualitative research firm, was ranked second for customer satisfaction in the qualitative research services category in the 2011 Annual Survey of Market Research Professionals.

The study was conducted by marketresearchcareers.com with 550 market research professionals completing the survey. 106 market research suppliers were evaluated across five categories including full service research providers, syndicated research providers, qualitative research service providers, online sample providers and online survey software providers. The result was a ranking of market research companies with the highest and lowest overall customer satisfaction scores by category. View the full rankings here.

“We really appreciate the recognition from our clients and the industry. Our number one priority has always been to provide the best customer service to our clients and this acknowledgement inspires us to work even harder to meet their needs,” said Carl Rossow, co-founder of iModerate.”
Beyond providing supplier ratings, the 2011 Annual Survey of Market Research Professionals delivers critical industry insights to companies to help them plan for the future.

About MarketResearchCareers.com
MarketResearchCareers.com is the career website with the most comprehensive database of resumes and jobs focusing exclusively on the Market Research industry. Visited monthly by nearly half of all market research professionals in the United States and possessing the resumes of more than 40,000 market researchers, MarketResearchCareers is your market research staffing headquarters. See why so many corporate hiring managers, human resource professionals, market research suppliers, and thousands of skilled researchers turn to MarketResearchCareers to fill their market research jobs.

About iModerate Research Technologies
iModerate Research Technologies listens, connects and digs deeper with consumers online to provide the research story organizations need to win in the marketplace. Years of research and development by veteran field experts, as well as analytical specialists, produced the concept, methodology and software that have allowed iModerate to help Fortune 500 companies, large and boutique research firms and prominent organizations strengthen their research results. Focused on providing customized qualitative solutions, iModerate is broadening online research capabilities by delivering essential qualitative insight. iModerate is based in Denver, Colorado. For more information please visit www.imoderate.com.

Media Contacts:
Adam Rossow
Phone: 303.928.8406

Our research work with iModerate over the past several years has developed into a true partnership. Their unique fusion of both qualitative and quantitative methodologies in a single study has offered new insights into key topics and markets of interest for our organization, which in turn, we are able to quickly turn into action steps. They are flexible, responsive, and extremely engaged in the entire project process, from conception and design to final data processing and delivery. They have even gone above and beyond by volunteering their time, resources, and expertise to assist with a special target market project on women. iModerate has their finger on the pulse of the research industry and consistently provides creative suggestions and solutions to enhance our current work. This ultimately allows us to provide our leadership with the strategic insights and opportunities that helps us to advance the common good.

Kristin Thomsen, Manager, Market Research, United Way Worldwide